Privacy Policy

Privacy Policy

Introduction

Welcome to https://radiator-replacement-accident.collision-talk.com (referred to as “we,” “us,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or websites accessed through links on our site. These third-party services have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  • Account Management: When you create an account with us, we collect and store your account details, including your name, email address, and password.
  • Transactions: We process payment information when you make purchases or subscribe to our services. This includes cardholder details, billing addresses, and transaction history.
  • Communication: If you choose to receive newsletters, emails, calls, or SMS messages from us, we will use your contact information for this purpose.

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: This comprises user names, email addresses, and password hashes/salts.
  • Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are securely processed for transactions.
  • Financial Records: We may store records of your financial transactions with us, including purchase history and banking information.
  • Purchase Data: Details about products or services you’ve bought from us, such as quantities, prices, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to enhance user experience and analytics.
  • Location Information: We may access your location data when you use our services on a mobile device.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide us help improve our products and services.
  • Social Media Profiles: If you choose to log in using social media accounts, we may collect information from those platforms (in compliance with their privacy policies).
  • Product Preferences: Data about your product preferences and interactions helps us tailor recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website, like secure login and navigation.
  • Preferences: Cookies store user preferences, such as language settings and display options.
  • Analytics: We use analytics cookies to gather insights into how visitors interact with our site, enhancing content delivery and performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data for legitimate business purposes and in compliance with legal requirements. The retention periods vary depending on the type of data:

  • Account information is kept as long as your account remains active or until you request its deletion.
  • Transaction records are maintained for financial record-keeping and tax purposes, usually for a period of 7 years.
  • We may anonymize or aggregate certain data after its retention period to continue providing analytics services.

When no longer required, we delete or securely anonymize personal data from our systems.

Security Measures

We prioritize the protection of your data through robust security measures:

  • Encryption: All sensitive data is transmitted and stored using encryption protocols to ensure confidentiality.
  • Secure Processing: We engage reputable third-party payment processors to handle financial transactions securely.
  • Access Controls: Our systems implement role-based access controls, ensuring that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we discover any such data, we will take immediate steps to delete it and inform relevant parties as required by law.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you are entitled to its correction.
  • Erasure (Right to be Forgotten): In specific circumstances, you can ask for the deletion of your data.
  • Restriction: You may limit our processing of your data in certain situations.
  • Portability: You have the right to receive a copy of your data in a structured format.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for refusing to provide personal data, except where required by law.

To exercise these rights or if you have any data privacy concerns, please reach out to our Privacy Team via the contact details provided below. We will respond within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

For any questions, comments, or requests regarding privacy, data protection, or this Privacy Policy, please contact us:

We are dedicated to addressing your concerns and ensuring a transparent and secure experience on our platform.